Privacy Policy

Last updated: January 2025

Important: Your privacy is important to us. This Privacy Policy explains how Cough Syrup Shirt collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and general location data
  • Browser type and version
  • Device information and screen size
  • Website usage data and pages visited
  • Referring website information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, communicate about your purchases, and provide customer support
  • Account Management: To create and manage your account, if you choose to create one
  • Marketing Communications: To send you promotional emails about new products, sales, and other updates (with your consent)
  • Website Improvement: To analyze website usage and improve our services
  • Legal Compliance: To comply with applicable laws and regulations
  • Fraud Prevention: To protect against fraudulent transactions and maintain website security

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal, etc.)
  • Shipping and fulfillment services
  • Email marketing platforms
  • Website analytics and hosting
  • Customer support services

Legal Requirements

We may disclose your information when required by law, court order, or government regulations, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to show you relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Limited access to personal information by authorized personnel only
  • Secure data storage with backup and recovery procedures

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can request access to or correction of your personal information by contacting us.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any promotional email or contacting us directly.

Account Deletion

You can request deletion of your account and associated personal information, subject to legal retention requirements.

Data Portability

You can request a copy of your personal information in a portable format.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Other appropriate transfer mechanisms

9. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required

When we no longer need your information, we will securely delete or anonymize it.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date
  • Notify you of significant changes via email or website notice

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Mail:
Cough Syrup Shirt - Privacy Team
1547 Sunset Boulevard
Los Angeles, CA 90028
United States

Phone: Available during customer service hours (Mon-Fri: 9:00 AM - 6:00 PM PST)